Many people in Whitchurch and in neighbouring villages are still unable to order BT Infinity faster broadband: a full two years after the campaign to bring the Internet speed upgrade was won by volunteers.
Meanwhile, some who can order the product have reported slower than promised speeds. Many, though, have received substantial speed increases beyond what the older ADSL technology offered.
BT told this website just before Christmas that it expected the remaining Whitchurch FTTP cabinet, and the FTTC cabinet in Hurstbourne Priors, to be ready by the end of December.
A check today at the BT website shows that BT Infinity orders cannot be taken for properties in either place: the phone numbers of the White Hart and the Hurstbourne Inn pubs were entered into the ‘What speed can I get with BT?‘ online checker tool.
The tool display this message for both locations:
“Sorry, you’re not currently able to get BT Infinity”
DELAYS AFTER DELAYS
The FTTP – fibre to the premises – cabinet was delayed from earlier in the autumn due to problems with flooding. BT OpenReach had originally hoped to have this cabinet working last July.
The FTTC – fibre to the cabinet – cabinets in neighbouring villages of Hurstbourne Priors, Freefolk Priors and Litchfield Road were delayed in September due to an unexpected arrangement of power cables. Originally, the desire by BT OpenReach was to have these cabinets ready by last June.
In some good news, BT said just before Christmas,
“The Hurstbourne Priors cabinet has now had its power connected and is due to have its meter installed and certified this week – that should mean that it will be released before the end of the year. The other 2 cabinets are still waiting for power.”
A further update – happy new year! – from BT has been requested.
UPDATE 14/01/2013: From BT: “In terms of FTTC, the cabinets in Hurstbourne Priors, Freefolk Priors and Litchfield Road are still waiting for their power to be connected. And the FTTP build is very slow – [BT is] chasing Openreach for an update on expected completion dates.”
UPDATE 22/01/2013: From BT: “The 3 remaining FTTC cabs are still waiting for their power connections – we now estimate that 2 of the cabs will be released by the end of February, and the final one by the end of March. FTTP deployment is also slower than expected, the weather and resources being needed for repair work have not helped. In addition…Openreach have identified some joint user poles (i.e. poles shared with the local electricity company) and so are currently having to revise some of their plans.”